At Crunch Culture Sdn. Bhd., we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or register an account.
- Usage Data: Information about your interactions with our website, including pages viewed, time spent, and links clicked.
- Cookies and Tracking: Data collected through cookies and similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including delivery and billing.
- Communicate with you about order updates, promotions, and customer service inquiries.
- Improve our website, products, and services based on user behavior and feedback.
- Ensure security and prevent fraudulent activities.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
- Trusted service providers for order fulfillment, payment processing, and website hosting.
- Legal authorities, if required by law or to protect our rights.
4. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of promotional communications by clicking “unsubscribe” in our emails.
- Request details about how your data is used.
For further inquiries, contact us at crunchculture.sdnbhd@gmail.com